Your Personal Information Is Protected When you make a booking on our platform, we collect personal details such as your name, address, email address, passport details, and payment information as part of the transaction process. Additionally, when you browse our website, we automatically receive your computer’s IP address to help us understand your browser and operating system. For marketing purposes, we may ask for your permission to send you emails about our services, new travel deals, promotions, and updates.

Consent

How Do We Obtain Your Consent?

By providing your personal information to complete a transaction—such as verifying your payment method, booking a flight or hotel, arranging a cab, or processing a refund—you imply consent for us to collect and use your information strictly for that specific purpose. If we request your information for a secondary reason, such as marketing, we will either ask you directly for your express consent or provide you with an option to decline. How Do You Withdraw Your Consent? If you change your mind after opting in, you may withdraw your consent at any time. This will stop us from contacting you or continuing to collect, use, or disclose your information. To withdraw consent, contact us via email at: 📧 support@traviaana.com 📞 +91 93809 56202 Third-Party Services Our platform integrates with trusted third-party APIs and service providers such as Visa2Fly, airlines, hotels, and cab aggregators to deliver seamless travel experiences. These partners only receive the data necessary to fulfill your bookings and are bound by confidentiality agreements.

Payment

If you choose a direct payment method to complete your booking, your payment data is processed securely through our payment gateway partners. All payment information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is stored only as long as necessary to complete the transaction. Once complete, your payment details are deleted. All direct payment gateways we use comply with PCI-DSS standards, ensuring secure handling of your payment information.

Data Hosting

Our website and data infrastructure are hosted on secure servers with industry-standard firewalls and encryption protocols to protect your personal information.

Contact Information

To request access to, correction of, or deletion of your personal information—or to lodge a complaint or request further information—please contact our Privacy Compliance Officer at:

TRAVIAANA LLP

📧 Email: support@traviaana.com

📞 Phone: +91 93809 56202

🌐 Website: https://traviaana.com